Almost every collision estimate changes once the car comes apart. That is normal, and there is a process for it.
The first estimate is only what can be seen from the outside
An adjuster or a shop can only price the damage that is visible. A bumper cover hides brackets and absorbers, a crumpled quarter panel can hide a bent rail, and a small dent on the outside sometimes sits on top of something much worse. The real damage list only appears once the panels come off.
A supplement is how the extra work gets approved
When we find additional damage, we document it with photos and measurements and send a supplement to your insurer. They review it and approve the extra parts and labor, and the repair order is updated. You do not pay more because of a supplement, and your deductible does not change.
Why it can add days to the repair
Supplements take time on the insurance side, and any newly discovered part still has to be ordered and shipped. This is the single most common reason a repair runs past its original completion date. We tell you the moment we find something rather than letting your date quietly slide.
Wondering where your vehicle actually stands? Call 845-229-7353 and we will give you a straight answer.
